Our Guiding Principles
Our Core Activities
Our Guiding Principles
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PARTNERING WITH CLIENTS |
Key client and Changeworks consulting resources 'partner' for the project to drive the change process and build knowledge within the organisation. |
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SKILLS TRANSFER |
Active and ongoing program or skills transfer in integrates business and change knowledge including a program of change drivers to educate people on what is changing, why and their new role in the process. |
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RE-USABILITY |
Focus on coaching and knowledge transfer ensures change capability is built and remains within the business, supported by documentation detailing the strategy and activities completed which provides a practical foundation for future change initiatives. |
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FIT FOR PURPOSE |
Flexible and tailored change management approach ensures 'fit for purpose' to meet client business requirements. |
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Our Core Activities
COMMUNICATION
Our activities ensure that the business is informed about the change and that impacted audiences receive relevant messages.
Changeworks designs, develops and delivers a wide range of creative deliverables including :
- Communications plan and budget,
- Factsheets,
- Website,
- Process videos and role plays,
- Roadshows
- Poster campaigns
TRAINING
We work to prepare end users to work in the new environment
Our range of activities and deliverables include:
- Training plan and budget,
- Training needs assessment and curriculum plan,
- Training materials (instructor and participant guides, online help and business processes, presentation packs)
- Job aids and quick reference guides
- Training logistics (schedules, venues)
- Train-the-trainer program
- Training evaluation
BUSINESS READINESS
A key part of our framework is to measure and monitor the business' readiness for the change.
Changeworks can develop and deliver:
- A diagnostic tool that measures business readiness across key demographics
- Action plans to monitor business readiness issues
- Customer, Business and Location transition plans
- Culture change programs
- Pre go-live checklists
- Post implementation review
STAKEHOLDER MANAGEMENT
We generate stakeholder commitment to ensure change is anchored in the business
As part of our approach we deliver:
- Stakeholder plan and segments
- Top Team status updates
- Executive presentations
- Leadership development programs
- Change management training programs
- Local user expert - plan and execution
ORGANISATION AND JOB IMPACT ASSESSMENT
Most of our change programs require evaluation to identify impact on jobs and business operating models
Activities may include:
- Audience Analysis
- Job impact assessment
- Resource Planning
- Talent Retention Planning
- Organisation conceptual model and design
- Job sizing and business process modelling
- Workforce transition planning
- New job descriptions, employment strategy, IR Planning, recruitment plan etc
- Onboarding and outplacement planning
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